Frequently asked questions

In order to make understanding our working methods as simple as possible, this page of the website features a number of commonly asked questions from a selection of our customers.

What payment methods do you accept?

We accept payments by cash, cheque, credit / debit card or bank transfer.

Will there be much mess when you have finished?

No, all our engineers carry lots of dustsheets and a hoover so you will be left with no mess when we have finished.

What areas do you cover?

We cover Sheffield and the surrounding areas (Rotherham, Chesterfield, Peak District) and cover most postcodes that start with S.

What experience working with gas do your engineers have?

We have a wide variety of experience in the Domestic Gas and Construction Industry. 18 years’ experience from new builds to renovations.

Do you offer any guarantee on your work?

On boiler installs we offer a minimum of 5 years manufactures warranty. Our workmanship is guaranteed for life. Other appliance fitted have varying warranties.

What time slots do you offer?

We understand that people work and don’t want to wait around all day, so we offer either morning or afternoon calls. Wherever possible we will try to work around your commitments and as with every job we go to, we will ring you before we set off. Evening and weekend appointments are welcome.